Frequently Asked Questions

Placing a wings over order is easy. You have three convenient options:

• Visit our Order Now page and fill out the online order form.
• Call us directly at +1 903-904-3330 to speak with our team.
• Email us at [email protected] for large or custom orders.

We recommend ordering at least 30 minutes in advance for pickup, and 1 hour ahead for delivery.

Absolutely! Customization is at the heart of the wings over experience. You can choose:

• Sauce or dry rub from our full flavor lineup
• Wing quantities from 6-piece snacks up to 100-piece party packs
• Side dishes including fries, coleslaw, and dipping sauces
• Spice level (mild, medium, hot, or inferno)

We accept all major payment methods for your convenience:

• Credit and debit cards (Visa, Mastercard, Amex, Discover)
• Cash on delivery or pickup
• Digital wallets (Apple Pay, Google Pay)
• Bank transfer for large catering orders

You may modify or cancel your order within 15 minutes of placing it. After preparation has begun, modifications may not be possible. Please call us immediately at +1 903-904-3330 if you need to make changes — our team will do their best to help.

The wingsover difference starts with sourcing — we use only fresh, never-frozen wings. Our signature sauces are slow-crafted in-house with real ingredients, no artificial preservatives. We offer over 20 distinct flavor profiles, from classic buffalo to exotic mango habanero, Korean BBQ, and our legendary smoked honey gold rub. Every batch is cooked to order.

Yes! We are committed to inclusive dining:

• Vegetarian: Cauliflower wings tossed in any of our signature sauces
• Vegan: Plant-based wings with vegan-certified sauce selections
• Gluten-free: Most of our dry rubs and several sauces are gluten-free — ask our team for the current gluten-free menu list

Please inform us of any allergies when placing your order so we can take proper precautions.

Our Inferno level is crafted for true heat lovers using a blend of Carolina Reaper and ghost pepper extract. It registers well above 500,000 Scoville units. We strongly recommend this level only for experienced spice enthusiasts. A signed spice waiver may be requested for first-time Inferno orders — it's that serious. We offer complimentary ranch dipping sauce to help cool things down!

Yes! Our complete View Menu is available online, including all wing sizes, flavor options, sides, beverages, and combo deals. The menu is updated regularly to reflect seasonal specials and new additions.

Yes, Wings over proudly delivers across Gun Barrel City, TX and surrounding communities within a 15-mile radius. Delivery availability may vary based on time, weather, and driver capacity. To confirm if your address falls within our delivery zone, contact us at +1 903-904-3330 or use the order form on our Contact page.

Average delivery time is 35–55 minutes depending on your distance from our kitchen, current order volume, and traffic conditions. During peak hours (Friday–Saturday evenings), delivery may take up to 70 minutes. We'll provide an estimated time when you confirm your order, and we'll call if there are any delays.

Yes, our minimum order for delivery is $15.00. A delivery fee of $3.99 applies to orders under $35. Orders of $35 and above qualify for free delivery within our standard zone. For extended delivery zones, an additional surcharge may apply — our team will inform you when booking.

Yes! Wings over specializes in catering for events of all sizes — from backyard parties and birthday gatherings to corporate lunches and stadium tailgates. Our catering packages start at 50 wings and scale to thousands. We offer full setup, serving trays, and sauce stations. Contact us at our contact page to request a custom catering quote.

We recommend booking catering orders at least 48–72 hours in advance for groups under 50 people. For larger events (100+ guests), please give us at least 5–7 business days notice to ensure we can source the best-quality ingredients and allocate adequate staffing. Weekend and holiday availability fills quickly, so book early.

Your satisfaction is our top priority. If you receive an incorrect or unsatisfactory order, please contact us within 30 minutes of delivery or pickup. We will offer a replacement, credit, or refund depending on the situation. Refunds for digital payments are processed within 5–7 business days. Please review our full Refund Policy for complete details.

We take privacy seriously. Any personal information you share with us — including name, contact details, and order history — is used solely to fulfill your orders and improve your experience. We never sell your data to third parties. You may request deletion of your data at any time by emailing [email protected]. Read our full Privacy Policy for more details.